EventVillage Privacy Policy

EVENTVILLAGE PRIVACY POLICY Effective Date: 8/7/26 EventVillage respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how [LEGAL COMPANY NAME], doing business as EventVillage ("EventVillage," "we," "us," or "our"), collects, uses, stores, shares, and protects personal information when you use our website, mobile experiences, marketplace, community forums, event-specific Villages, booking tools, Host tools, payment features, and related services collectively referred to as the "Platform." By using EventVillage, you acknowledge the practices described in this Privacy Policy. 1. INFORMATION WE COLLECT We may collect information directly from you, automatically from your device, from other users, and from third-party service providers. Information You Provide Directly When you create or manage an EventVillage account, we may collect: • Full name • Email address • Phone number • Password or authentication credentials • Profile photo • City and state • Mailing address • Date of birth when required • Account type • Communication preferences • Profile information • Information you include in messages, reviews, community posts, and support requests 2. HOST INFORMATION If you become a Host, we may collect additional information including: • Host profile details • Legal name • Business name, if applicable • Business address • Business website • Business type • Listing information • Availability • Pricing • Photos • Property or service information • Payout preferences • Verification status • Tax-related information • Licenses, permits, or certifications where applicable Certain identity, banking, and tax information may be collected directly by our payment or identity-verification providers rather than EventVillage. 3. PAYMENT INFORMATION EventVillage may use third-party payment processors, including Stripe, to process payments, refunds, fees, and Host payouts. Payment providers may collect: • Credit or debit card information • Bank account details • Government identification • Social Security number or partial Social Security number • Tax identification number • Date of birth • Billing address • Transaction information EventVillage generally does not store full payment card numbers or complete bank account credentials. We may receive limited information from payment providers including: • Payment status • Last four digits of a payment method • Payment provider customer ID • Payout status • Transaction amount • Refund amount • Chargeback information • Verification status 4. LISTING INFORMATION When Hosts create Listings, we may collect and display: • Listing title • Description • Category • Subcategory • Photos • General or exact location • Pricing • Availability • Rules • Amenities • Parking details • Service details • Event information • External booking links • Contact or booking preferences Certain Listing information may be publicly visible. Exact addresses may be withheld until appropriate points in the booking process depending on category and Platform settings. 5. BOOKING AND TRANSACTION INFORMATION When users make or receive bookings, we may collect: • Listing booked • Village • Booking date • Service or reservation dates • Number of guests, vehicles, spaces, tickets, or items • Booking status • Cancellation information • Payment status • Refund status • Host and Guest identities • Communications related to the transaction • Dispute status • Review history 6. DIRECT PAYMENT INFORMATION Some Listings may allow users to arrange payment outside EventVillage. For those Listings, we may collect information about: • Booking requests • Contact between Host and Guest • Listing status • Reservation status • Publishing fees • Village Pass eligibility We generally do not collect or control the actual Direct Payment between users. 7. EXTERNAL BOOKING INFORMATION Some Listings may direct users to third-party websites such as Airbnb, Vrbo, Eventbrite, or a Host's own website. We may collect: • The external destination URL • Destination platform • Date and time of outbound click • Listing clicked • Village • Device type • Referring page • Logged-in account identifier when applicable We may use this information to measure Listing performance. We do not control information collected by third-party websites after you leave EventVillage. 8. COMMUNITY INFORMATION When you participate in Village communities, we may collect and display: • Community posts • Comments • Reactions • Photos • Recommendations • Lost and found posts • Meetup posts • Questions • Reports • Moderation history Community content may be visible to other users and, depending on Platform settings, the public. Do not post sensitive personal information in community areas. 9. MESSAGES EventVillage may provide messaging between Members, Hosts, Businesses, and support staff. We may collect and retain: • Message content • Attachments • Sender and recipient information • Date and time • Read status • Conversation reports • Transaction or dispute connections We may access messages where reasonably necessary for: • Customer support • Safety investigations • Fraud prevention • Dispute resolution • Policy enforcement • Legal compliance 10. DISPUTE INFORMATION If you open or respond to a dispute, we may collect: • Dispute reason • Written statements • Photos • Videos • Screenshots • Receipts • Documents • Booking details • Payment details • Communication history • Requested resolution • Support notes • Resolution history This information may be reviewed by EventVillage staff and relevant service providers. 11. REVIEWS AND RATINGS We may collect: • Rating scores • Written reviews • Host responses • Transaction connection • Review reports • Moderation decisions Reviews may be publicly displayed with your profile name and other permitted account information. 12. IDENTITY AND VERIFICATION INFORMATION We may require verification for certain users or activities. Verification may include: • Email verification • Phone verification • Government ID • Identity match • Business verification • Payment account verification • Tax verification Third-party providers may process some verification information directly. We may receive verification results without receiving all underlying identity documents. 13. DEVICE AND TECHNICAL INFORMATION When you use the Platform, we may automatically collect: • IP address • Browser type • Device type • Operating system • Device identifiers • Referring website • Pages visited • Date and time of access • Session duration • App version • Approximate location derived from IP • Crash reports • Error logs • Performance data 14. LOCATION INFORMATION Depending on your settings and features used, EventVillage may collect: • City and state • Listing address • Booking location • Approximate device location • Precise location if you explicitly permit it Precise device location will only be collected when permitted by applicable law and your device settings. Location may be used to: • Show nearby Villages • Display nearby Listings • Calculate distance • Provide directions • Improve search results • Detect suspicious account activity 15. COOKIES AND SIMILAR TECHNOLOGIES EventVillage may use cookies, pixels, local storage, analytics tools, and similar technologies. These technologies may help us: • Keep users signed in • Remember preferences • Understand Platform usage • Measure advertising • Improve performance • Prevent fraud • Personalize content • Analyze conversions Users may be able to manage cookie preferences through browser or Platform settings. Some cookies may be necessary for Platform operation. 16. ANALYTICS We may use analytics providers to understand how users interact with EventVillage. Analytics information may include: • Page views • Search activity • Listing views • Clicks • Saves • Booking activity • Conversion rates • Device information • Referral sources • General location We use this information to improve the Platform and measure performance. 17. HOW WE USE PERSONAL INFORMATION We may use personal information to: • Create and manage accounts • Operate the Platform • Enable Host Listings • Process bookings • Process payments and payouts • Process publishing fees • Manage Village Passes • Provide messaging • Send notifications • Provide customer support • Resolve disputes • Prevent fraud • Verify identities • Moderate content • Improve recommendations • Personalize Village experiences • Measure Listing performance • Analyze Platform usage • Enforce our Terms and policies • Comply with legal obligations • Protect EventVillage and users • Develop new products and features 18. PERSONALIZATION We may personalize your EventVillage experience based on: • Villages you follow • Listings you view • Saved Listings • Searches • Bookings • Categories of interest • Location • Community participation • Previous interactions This may affect: • Recommended Listings • Suggested Villages • Search results • Notifications • Promotional content 19. COMMUNICATIONS We may use your contact information to send transactional communications including: • Account verification • Security alerts • Booking confirmations • Payment receipts • Host notifications • Listing status updates • Messages • Refund notices • Dispute updates • Village announcements We may also send marketing communications where permitted by law. You may unsubscribe from marketing emails using the unsubscribe link or available account settings. You cannot opt out of certain essential transactional or legal communications while maintaining an active account. 20. HOW WE SHARE INFORMATION We may share information as described below. With Other Users Information may be shared when necessary to facilitate interactions. For example, Hosts and Guests may see: • Name • Profile photo • Reviews • Booking information • Listing information • Messages • Relevant reservation information We do not intentionally display sensitive financial information to other users. 21. WITH PAYMENT PROVIDERS We may share information with payment processors and financial service providers necessary to: • Process payments • Send payouts • Verify users • Prevent fraud • Handle chargebacks • Process refunds • Meet tax and regulatory requirements These providers process information under their own privacy policies. 22. WITH SERVICE PROVIDERS We may share information with vendors providing services such as: • Cloud hosting • Email delivery • SMS delivery • Identity verification • Fraud detection • Analytics • Customer support • Maps and location services • File storage • Security monitoring Service providers may only use information as permitted under their agreements with EventVillage and applicable law. 23. WITH THIRD-PARTY BOOKING PLATFORMS If you choose to visit an External Booking website, information you provide after leaving EventVillage is governed by that third party. EventVillage is not responsible for the privacy practices of external websites. 24. BUSINESS TRANSFERS If EventVillage is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction. Any successor organization will be subject to applicable privacy obligations. 25. LEGAL AND SAFETY DISCLOSURES We may disclose personal information when we reasonably believe disclosure is necessary to: • Comply with law • Respond to legal process • Respond to valid government requests • Prevent fraud • Protect users • Investigate dangerous conduct • Protect EventVillage property or rights • Enforce Platform agreements • Respond to emergencies 26. PUBLIC INFORMATION Some information is intended to be public. This may include: • Profile name • Profile photo • Host status • Business profile • Listings • Listing photos • Reviews • Community posts • Public responses • Ratings Do not upload information you do not want publicly associated with your account. 27. AGGREGATED AND DE-IDENTIFIED INFORMATION We may create aggregated or de-identified information that does not reasonably identify you. We may use and share this information for: • Analytics • Research • Business planning • Platform improvements • Event insights • Marketplace trends We will not attempt to re-identify de-identified data except where permitted by law for security or compliance purposes. 28. DATA RETENTION We retain personal information for as long as reasonably necessary to: • Operate your account • Complete transactions • Provide customer service • Resolve disputes • Comply with legal obligations • Maintain financial records • Prevent fraud • Enforce Platform agreements Retention periods may differ depending on information type and legal requirements. Some information may be retained after account deletion when legally required or reasonably necessary for security, fraud prevention, accounting, tax, dispute, or legal purposes. 29. ACCOUNT DELETION You may request account deletion through available account settings or by contacting: contactus@myeventvillage.com Deleting an account may not immediately remove: • Completed transaction records • Financial records • Dispute records • Fraud prevention records • Legal records • Content retained for legitimate legal purposes Public content may be removed, anonymized, or retained depending on applicable law and Platform policies. 30. YOUR PRIVACY RIGHTS Depending on where you live, you may have rights regarding your personal information. These may include rights to: • Access personal information • Correct inaccurate information • Delete information • Receive a copy of certain information • Restrict certain processing • Object to certain processing • Opt out of certain marketing • Appeal certain privacy decisions To submit a privacy request, email: contactus@myeventvillage.com We may need to verify your identity before completing a request. 31. UNITED STATES STATE PRIVACY RIGHTS Certain U.S. state laws may provide additional rights. Depending on applicable law, users may have the right to request information about categories of personal information collected, sources, purposes, disclosures, and other processing. If EventVillage becomes subject to additional state privacy requirements, we will honor applicable rights and update this Privacy Policy as necessary. 32. SALE OR SHARING OF PERSONAL INFORMATION EventVillage does not intend to sell personal information for money. Certain advertising or analytics activities may be considered "sharing," "selling," or "targeted advertising" under some privacy laws. Where legally required, EventVillage will provide appropriate opt-out mechanisms. 33. CHILDREN'S PRIVACY EventVillage is not intended for children under 13. We do not knowingly collect personal information from children under 13. Marketplace transactions and Host accounts generally require users to be at least 18. If we learn that a child under 13 has provided personal information, we will take reasonable steps to remove it. Contact us at: contactus@myeventvillage.com if you believe a child has provided information improperly. 34. SECURITY We use reasonable administrative, technical, and physical measures intended to protect personal information. These measures may include: • Encryption • Access controls • Authentication • Security monitoring • Vendor security reviews • Logging • Account verification However, no system can guarantee absolute security. You are responsible for protecting your password and account credentials. 35. DATA BREACHES If a security incident involving personal information occurs, EventVillage will investigate and provide notices when required by applicable law. 36. THIRD-PARTY LINKS EventVillage may contain links to third-party websites. We are not responsible for their privacy practices. Users should review the privacy policies of third-party websites before providing personal information. 37. SOCIAL LOGIN If EventVillage allows login through services such as Google or Apple, we may receive certain information from those services based on the permissions you grant. This may include: • Name • Email • Profile identifier • Profile image Your use of those services remains governed by their respective privacy policies. 38. INTERNATIONAL USERS EventVillage may initially focus on users in the United States. If users access EventVillage from outside the United States, their information may be processed in the United States or other countries where our service providers operate. Different countries may provide different levels of data protection. 39. FRAUD PREVENTION We may use personal information, transaction information, device information, and behavioral information to detect: • Fraudulent Listings • Fake accounts • Payment fraud • Account takeover • Suspicious bookings • Chargeback abuse • Identity misuse • Marketplace manipulation We may restrict or suspend accounts based on legitimate fraud or safety concerns. 40. MODERATION We may use automated systems and human review to identify or moderate: • Spam • Advertising in Community forums • Prohibited Listings • Fraud • Harassment • Unsafe content • Suspicious external links Automated moderation may result in content being flagged for review. 41. EXTERNAL BOOKING CLICK TRACKING When a Listing directs to another website, we may record the outbound click. This allows Hosts and EventVillage to understand how many users visited the booking destination. An outbound click does not necessarily mean a booking occurred. 42. SPOTLIGHT AND PROMOTED LISTINGS If Hosts purchase promotional placement, EventVillage may collect and process information related to: • Promotion dates • Listing selected • Village • Category • Payment • Views • Clicks • Performance We may provide performance analytics to the Host. 43. VILLAGE PASS DATA If you purchase a Village Pass, we may collect: • Village associated with the pass • Purchase date • Expiration date • Payment information • Number of Listings published • Pass status 44. BUSINESS ACCOUNTS Business accounts may include additional information such as: • Business name • Business contact information • Business address • Team members • Verification information • Subscription status • Billing information • Listing analytics Business administrators may have access to information associated with their authorized team members. 45. ADMINISTRATIVE ACCESS Authorized EventVillage staff may access user information when necessary for legitimate Platform operations. Access may be used for: • Customer support • Listing review • Dispute resolution • Fraud prevention • Trust and safety • Payment support • Legal compliance • Technical troubleshooting Administrative access may be logged and monitored. 46. AUTOMATED DECISION-MAKING EventVillage may use automated tools to assist with: • Fraud detection • Risk scoring • Listing moderation • Search ranking • Recommendations • Suspicious activity detection Where required by law, users may have rights related to certain automated decisions. 47. DO NOT TRACK Some browsers provide "Do Not Track" signals. Because no universally accepted industry standard currently exists for all such signals, EventVillage may not respond to every browser-based Do Not Track signal. Where legally required, we will honor recognized privacy preference signals. 48. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy periodically. Changes may reflect: • New features • New laws • New service providers • Changes to our business • Security practices If material changes are made, we may notify users through: • Email • Account notices • Platform banners • Updated acceptance screens The updated effective date will appear at the top of the Privacy Policy. 49. CONTACT US For questions, privacy requests, complaints, or concerns, contact: EventVillage Operated by: [LEGAL COMPANY NAME] Email: contactus@myeventvillage.com 50. PRIVACY REQUEST VERIFICATION For certain privacy requests, EventVillage may need to verify the requester's identity. We may request information reasonably necessary to confirm: • Account ownership • Identity • Authority to act for another person Authorized agents may be required to provide proof of authorization where permitted by applicable law.